eBay Defects – How to Avoid Them
eBay Defects – How to Avoid Them
In this video testimonial, long-term Scarcity Manager user Chris talks about how he uses the eBay email autoresponder as a preventative measure to avoid getting eBay defect ratings on his eBay store.
Defects and Negative Feedback is a Huge Elephant in the Room.
It is in the back, or front of many eBay sellers’ minds, however it is not something a lot of us want to talk about.
As an eBay seller, you would know that you are not permitted to contact a customer outside of the eBay Messages. So Scarcity Manager has created an eBay email auto-responder.
Using eBays API, we can help you to reach out to your buyers with a set of automated emails that you get to choose When to send, and what to say.
Ebay does not have the ability to let you set up an automatic script or set of autoresponders (automatic emails) However Scarcity Manager does give our users that ability.
We have a solution of how to really improve your defects, by being proactive, rather than reactive.
Have a look at what Chris has to say and how he uses this feature to keep his defects ratings down and avoid them altogether.
Transcribe of How to Grow Your Amazon Business?
My name is Chris and I’m a full-time eBay drop shipper. I use scarcity Manager each and every day within myown personal business. And what you should do, number four is the autoresponder. Now autoresponder is absolutely awesome.
Pretty much I have two automatic emails that go out. The first one, when they purchase, it goes out straight away just telling them what’s going to happen and if they wish to cancel their order to let me know within the first hour. If not, we may not be able to cancel it.
The second email goes out three days later and that pretty much tells them that their order has been dispatched. Tracking information will be uploaded but also gives them a chance to set them up to preframe them if there is likely to be any delays.
Now, that has been super usefullately with the, you know floods that were in Australia. I could tell ’em, Hey, if you’re in one of these states that are affected you may be waiting an extra,you know, two to three weeks. If you have any questionsor any problems, please please do not open an INR case or returns or stuff like that,or leave negative feedback.
Just contact me. I will help you. Okay? Just that has decreased our item, not received cases our returns, and negative feedback by so much that in itself is worth it and has been a lifesaver. And if you were to pay forthis for an external service you’d be paying, you know, a bit of money.
But this is included with Scarcity Manager, it’s great. So yeah, that’s only a few of the functions that I use personally in my own full-time drop shipping business. There is a few more options,but yeah, that’s what I do. Guys, if you want to beserious in dropshipping on eBay or Amazon, you definitely need this software.
We offer a 14 day free trial on all of our platforms.. Amazon included.
𝗖𝗵𝗲𝗰𝗸 𝗼𝘂𝘁 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝘁𝗲𝘀𝘁𝗶𝗺𝗼𝗻𝗶𝗮𝗹 𝗳𝗿𝗼𝗺 𝗖𝗵𝗿𝗶𝘀 𝘄𝗵𝗲𝗿𝗲 𝗵𝗲 𝗱𝗶𝘀𝗰𝘂𝘀𝘀𝗲𝘀 𝗵𝗼𝘄 𝗵𝗲 𝗺𝗮𝗸𝗲𝘀 𝘂𝘀𝗲 𝗼𝗳 𝗦𝗰𝗮𝗿𝗰𝗶𝘁𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 𝘁𝗼 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗲 𝗮𝗻𝗱 𝗺𝗼𝗻𝗲𝘁𝗶𝘀𝗲 𝗵𝗶𝘀 𝗱𝗿𝗼𝗽𝘀𝗵𝗶𝗽𝗽𝗶𝗻𝗴 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀.
🔥➡️ https://www.scarcitymanager.com/blog/how-to-automate-your-ebay-dropshipping-store/
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